Shipping Policy

How your order ships depends on what you bought. Small parts and accessories move by standard parcel carrier; powersports vehicles move by freight truck.

Transit time starts once your order ships, not when it's placed. Freight carriers will call to schedule a delivery window once your vehicle reaches your local terminal.

Shipping cost is calculated based on the vehicle's size, weight, and your delivery address.

• Freight shipping cost is shown at checkout before you complete your order
• Some promotions include free or discounted freight shipping — check the product page for current offers
• Residential deliveries requiring a liftgate may carry an additional fee, disclosed at checkout
• Remote or rural addresses may incur an extra freight surcharge determined by the carrier

Powersports vehicles ship freight, which works differently than a standard package delivery:

Freight damage is rare, but it's important to check before the driver leaves:

1. Inspect the crate or packaging for visible damage before signing the delivery receipt.
2. If you see damage, note it in writing on the delivery receipt — do not sign "clean" if there's visible damage.
3. Take photos of the packaging and vehicle from multiple angles before unboxing.
4. Contact us within 48 hours of delivery at support@hudatargodealer.us with your order number and photos.

Most vehicles arrive 90%+ assembled to keep them safe in transit. Final setup steps vary by vehicle:

• UTVs & ATVs — typically arrive with mirrors, windshield, or roof requiring final installation
• Golf carts — batteries may need to be connected and charged before first use
• Dirt bikes — handlebars, front wheel, or pedals may need final attachment
• E-bikes — usually require handlebar, pedal, and front wheel installation, plus an initial charge

Every vehicle ships with a setup guide. If you'd rather not do it yourself, local powersports or bike shops can typically complete final assembly for a service fee.

Once your order ships, you'll receive a tracking or PRO number by email. For freight shipments, the carrier will contact you directly to schedule your delivery appointment — keep your phone number up to date on your order so they can reach you.

• We currently ship to addresses within the contiguous United States
• We do not ship to P.O. boxes for freight items
• Alaska, Hawaii, and international orders may be available on request — contact us before ordering to confirm rates and availability
• Some vehicle models have state-specific registration or emissions restrictions; check local regulations before ordering

Freight delivery windows are estimates, not guarantees — weather, carrier volume, and road conditions can affect timing. If your shipment is significantly delayed or you haven't been contacted to schedule delivery within the expected transit window, reach out and we'll follow up with the carrier on your behalf.